Your personal data is a trust we take seriously. Learn how cat999 collects, uses, and protects your information in accordance with the highest security standards.
All data transmitted between your device and cat999 servers is protected by industry-standard 256-bit SSL encryption — the same standard used by major Malaysian banks.
User personal information is stored on servers protected by multi-layered firewalls. Access to this data is restricted to authorized personnel only.
Cat999 never sells or transfers user data to third parties for marketing purposes without explicit consent from the user concerned.
The identity verification (KYC) documents you submit are used solely for account verification and regulatory compliance purposes, and for no other purpose.
An extra layer of security through two-factor authentication (2FA) ensures only you can access your cat999 account from any device.
The security systems and privacy policy of cat999 are reviewed regularly by independent information security experts to ensure your data protection remains current.
Cat999 values the privacy of every user who trusts our platform. This Privacy Policy ("Policy") explains in detail how we collect, use, store, protect, and in certain circumstances, share the personal information of users who access the cat999 platform via cat999.plus or our official mobile app.
We understand that your trust is invaluable. That is why we ensure every aspect of your personal data management is handled with full responsibility, transparency, and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international security standards.
This policy applies to all registered users and visitors of the cat999 website, regardless of whether you access our platform via desktop computer, tablet, or smartphone. If you disagree with any part of this Privacy Policy, please stop using the cat999 platform and contact us for further discussion.
To deliver the best service to you, cat999 collects several categories of personal information. We only collect information that is strictly necessary for platform operations and legal compliance.
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Account verification & KYC |
| Contact Information | Email address, phone number, residential address | Communication & notification delivery |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, operating system, web browser | Platform security & optimisation |
| Activity Data | Game records, betting history, login logs | Customer support & fraud detection |
| Cookie Data | Language preferences, login sessions, analytics data | User experience & site performance |
All information you provide to us during registration must be accurate and up to date. You are responsible for updating your information should any changes occur by contacting the cat999 support team.
Personal information you provide to cat999 is used responsibly for legitimate and transparent purposes. Here are the main ways we use your data:
Cat999 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:
All third parties working with cat999 are required to comply with data protection standards equal to or higher than those we apply ourselves. We are not responsible for the privacy practices of third parties whose websites or services you may access via links outside the cat999 platform.
Cat999 invests seriously in data security infrastructure to ensure your personal information is always protected. The key security measures we implement include:
Cat999 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to fully use certain features of the cat999 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data held by cat999:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request a correction.
You may request the deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may withdraw consent for data processing at any time without affecting the validity of prior processing.
To exercise any of the rights above, please contact our privacy team by email at [email protected]. We will process your request within 14 business days from the date of receipt.
Cat999 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following is a guide to our retention periods:
Once the specified retention period has ended, your personal data will be securely deleted or fully anonymized so that it can no longer be linked to your identity.
Cat999 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, current legal requirements, or platform service improvements.
Any significant changes to this Privacy Policy will be communicated to you via a clearly displayed notice on the cat999.plus homepage and/or by email to the address registered in your account, at least 14 days before the changes take effect.
Continued use of the cat999 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this Privacy Policy from time to time to stay informed about how we manage your personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the dedicated cat999 privacy team is ready to assist you.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department (PDPD) in accordance with the procedures set by that authority.
To learn more about how we ensure a safe and responsible gaming environment, visit the Responsible Gaming us.